MODULE 5

TITLE

Communicating Effectively with Healthcare Providers

Proposed by CORBIZ, Turkey

Duration 15 min

Topics

1. Building Trust and Rapport

2. Asking the Right Questions

3. Understanding Medical Terminology

4. Effective Communication Techniques

Key terms

Active Listening, Empathy, Health Literacy, Informed Consent, Patient Advocacy

Intro

Effective communication with healthcare providers is crucial for receiving quality care and ensuring patient safety. This module, "Communicating Effectively with Healthcare Providers," aims to equip participants with the skills necessary to build trust, ask pertinent questions, understand medical terminology, and use effective communication techniques. By fostering open and clear communication, patients can better understand their health conditions, participate in decision-making, and advocate for their needs. This foundational module is essential for enhancing patient-provider relationships and improving health outcomes.

Resources for educators used: 

Role-playing scenarios, interactive whiteboard, projector, laptop, communication skills guides, medical terminology glossaries, patient advocacy resources, educational videos, 

and case studies.

Methods of educating

Individual activities, pair work, group discussions, role-playing exercises, diverse scenarios, and feedback from healthcare professionals.

RESOURCES

https://www.mayoclinic.org/

https://www.nih.gov/

https://www.health.harvard.edu/

https://www.cdc.gov/healthcommunication/index.html